Contact for Support

Our company will remain closed from 11 August 2021, until 24 August 2021.

If you are a client and you have an urgent issue, contact us through the emergency contact channels.


Ways to contact us if you are a web hosting or web development client
*Please, do not use the contact methods found in this page if you are not already a client.


If you are a client and you need to contact us, for any reason, any time, the best option is to send an e-mail to

Alternatively, you can login to our Support Ticketing System at and create a Support Ticket.

The above two ways are actually identical, every e-mail sent to is automatically transformed into a Support Ticket, and vice versa.


If you have an urgent issue, after sending your e-mail, please also call our office phone +30 2106658272. We operate with a first come, first served policy, but urgent issues usually get a priority.


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We kindly ask you to contact us during our office working hours 09:00 – 17:00 (Athens, Greece).

If you have an urgent issue, you can contact us 24/7/365.


Upon request, if you are a web hosting or web development client, you can also have access to the following ways of contact:


  • Mobile phone
  • Skype
  • Viber
  • WhatsApp
  • Hangouts


Urgent issue is considered a situation in which your website is not working at all, or has a serious malfunction like an e-shop not accepting payments. ltd. is able to provide services 24 hours, 365 days a year. However, for working off the normal office hours, an increase in price applies, depending on the occasion, upon agreement.